Customers Self Help Center

Products & Prices

Are the prices on Post Shop negotiable?

No

Are there any charges if I order from Post Shop?

There are no extra costs or charges when you buy from Post shop. All costs including shipping are visible at the end of the buying/checkout process.

Are products on on Post Shop Quality and original?

Yes. Please send us an email on cs@postshop.com.gh if you think a product listed on our website does not meet these criteria

Are all products on Post Shop new and ?

Yes, Post Shop only offers new and quality products.

Please send us an email on cs@postshop.com.gh if you think a product listed on our website does not meet these criteria

I see different prices for the same product why?

Its because some vendors maybe selling same products but with different prices. This allows you to choose your prefered offer.

Order

How do i buy or make order on Post Shop?

Once you  find  a product to buy, follow the steps below:

  1. Click on ‘buy now or add to cart’, to add this product to your cart,
  2. Click on ‘cart’ in the top right corner or popup notice
  3. Click on “Continue ” to review your order
  4. Enter your shipping/billing information
  5. You may decide to Register/Login as a customer into your account by entering your email and password
  6. Choose your payment option
  7. Click on ‘Confirm order’ to proceed to the payment portal and complete your order.

Once your order is placed, system will automatically confirm your order via email, or a call will be made to you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. In case you have a doubt about whether the confirmation was done or not, do not hesitate to contact our Customer Service Call Center at 0000000000 or cs@postshop.com.gh a few hours after your order placement.

How do I know my order has been confirmed?
A conmarmation email will be sent to your email . We will also send you an email as soon as your order is shipped.
How do i know the status of my order?
We will send you regular updates about the status of your order via emails after your order is confirmed and shipped. You can also track its status by entering your tracking number on Link
My payment was processed successfully but I didn't get any order confirmation. What should I do?

Please contact Customer Service at 0000000000 or via cs@postshop.com.gh so we can help you to resolve the issue.

How do I cancel my order?

If your oder is not already confimed and shipped you may do so by
by contacting Customer Service at 0000000000 or via cs@postshop.com.gh

You cannot cancel your order If your oder is already confimed and shipped buy you may be able to return it once received.

What should I do if my order is delayed?
You can check its status by entering your tracking number on LiNK. If the status has not changed in for sometime, Please contact Customer Service at 0000000000 or via cs@postshop.com.gh so we can help you to resolve the issue.